In a recent regulatory development, the U.S. Federal Maritime Commission (FMC) introduced new rules that significantly impact detention and demurrage (D&D) billing processes by shifting responsibilities and establishing new response time requirements. The three main changes are:
With these new rules, supply chain professionals must streamline their billing and auditing processes, ensuring that the information they need can be retrieved quickly — if you fail to dispute charges within the 30-day window, you risk forfeiting your right to do so. And while standardizing invoice details should reduce disputes driven by insufficient information, it’s now even more important to be familiar with the OSRA 2022 filing requirements.
So, what specific steps can you take to better navigate the new rules and D&D in general? Consider these 5 tips:
The new FMC regulations represent a significant shift towards greater transparency and accountability. But for many shippers, the strategies that will help them navigate these rule changes are the same ones that have helped many others operate a more efficient international supply chain.
Take, for example, Kimberly-Clark. Their portfolio of brands, which includes Cottonelle, Huggies, Kleenex and many others, is an indispensable part of life for people in more than 175 countries. Bryan Kennedy, Transportation Manager, Exports, shared with us the difference that having real-time visibility has made in their ocean shipping operations:
We have a very large export volume — over 20,000 TEUs going out to about 54 destination countries annually — and one of our greatest struggles was visibility. We had eyesight on pickups, but as soon as the shipment departed, we relied heavily on our forwarders and steamship lines for updates. With FourKites, we can see things more clearly than ever before. We’ve been able to get live visibility to interruptions, monitor hand-off points, be proactive to save shipments and alert our customers if there will be a delay.
And they’re not the only ones. Check out this video to learn how another customer dramatically reduced their detention and demurrage while improving on-time performance and adhering to their transit time agreements.
Want to learn more? We’d love to talk.