How Cargill and FourKites Are Advancing Transportation Innovation

Benefits and What’s Next?

“One of the most exciting parts of the project was how fast we were able to get the tool up and running,” said Jeannie Frana, Global Process Manager at Cargill. “We were actively tracking shipments with our first set of carriers in just a couple of weeks. The tool not only gives us visibility to our shipments, but will also provide us data that we will be able to further analyze. We should be able to find trends on items like on-time delivery, adherence to appointment times or even non-carrier issues at pick-up or delivery.”

Having real-time truck status information allows Cargill to focus only on at-risk loads (exceptions) rather than having to review each load, saving time and reducing hassles for both Cargill and their carriers. Presently months ahead of Cargill’s target completion date, FourKites is successfully tracking more than 70% of Cargill’s targeted load volume, and that percentage grows every day. Cargill’s transportation analysts and sourcing teams now access FourKites’ web app daily, and utilize features such as email notifications and user messages to communicate across the organization. Cargill plans to extend usage of FourKites data beyond the Truck, Operations, Transportation and Logistics teams, to include Customer Service teams, who can use the data to develop strategies for more effectively serving customers.